Privacy Policy

1. Introduction

Welcome to star.london ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Create an account on our customer portal
• Apply for employment opportunities
• Communicate with us via email or phone

This information may include:

• Name and job title
• Email address
• Phone number
• Company name and address
• Billing information (when applicable)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your inquiries and respond to your requests
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Process job applications

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Consent: You have given us permission to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Legal Obligations: Processing is necessary to comply with the law

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: If required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: With your explicit consent for any other purpose

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for which it is processed.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing of your personal data
• Portability: Request transfer of your data to another controller
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

10. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

15. Data Protection Officer

For any privacy-related concerns, you may also contact our Data Protection Officer at: dpo@star.london

16. Supervisory Authority

If you are located in the EEA or UK and believe we have not adequately resolved your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.